Press Releases

Budapest, November 23, 1999

Matáv's domestic Directory Assistance Service received the 100 millionth call at the Pécs DAS Center in the afternoon of November 3, 1999.

Matáv's directory assistance service has been operating for more than twenty years. The EDP-based National Directory Assistance Service Center was started up on March 1, 1997. Since then inbound calls are welcomed first by a fully automated switch "talking in a human voice" and then the operator is switched. There is no more lengthy waiting time, service is much faster. The probability of congestion has been reduced to a minimum as the three DAS centers (in Budapest, Pécs and Miskolc) are operating in parallel.

The system in operation from 1997 receives more than 100,000 calls every day and, on November 3, the total number of calls received to that date reached the figure of 100 million. MATÁV organized a ceremony on the occasion of the 100 millionth call and gave a present to the lucky subscriber.